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Last updated: June 2026
By using the KAMILA website, you agree that the website supports browsing, product configuration, and WhatsApp-assisted order requests. Final order details are confirmed directly with the KAMILA team.
Orders are requested through the website and confirmed through WhatsApp. A request is not final until availability, product details, payment, delivery, and any custom measurements or add-ons have been confirmed.
Prices are listed in AED. Payment instructions are provided after WhatsApp confirmation, and payment may be required before production or dispatch depending on the order type and destination.
Delivery timing and fees are estimates until confirmed on WhatsApp. Courier delays, customs processes, and destination-specific requirements may affect final delivery.
Return or exchange eligibility is confirmed by item type, sizing, condition, and the order confirmation shared on WhatsApp. Custom-sized, altered, bespoke, exclusive, or final-sale pieces may be non-returnable except for confirmed manufacturing defects.
Custom sizing uses customer-provided measurements and must be confirmed on WhatsApp before production. Custom-sized or altered pieces may have return restrictions.
Sheila, inner dress, clips, and other add-ons are confirmed by product data and WhatsApp order confirmation. Add-on availability, colour, and price may vary by item.
We aim to show product colours, fabrics, and details accurately, but screen settings and photography conditions may affect how a piece appears. Availability, colour, add-ons, and measurements are confirmed before production or dispatch.
KAMILA is not liable for indirect or consequential losses arising from website use, courier delays, customs processes, or unconfirmed order assumptions. Any confirmed issue is handled through the WhatsApp order record and applicable policy.